Refund Policy
Last updated May 2026
We want you to feel comfortable trying the Program. If it isn’t right for you, email us at hello@prime-ful.com within 14 days of purchase and we will refund your payment in full. No forms and no questions you don’t want to answer.
How refunds work
- Refunds are returned to the original payment method by our payment provider.
- It usually takes 5–10 business days for the money to appear on your statement.
- After a refund, access to the Program is closed.
After 14 days
We consider requests after 14 days case by case — for example if you were unable to access the Program. Just get in touch.
EU consumers
By starting the Program immediately after purchase you ask us to begin providing digital content right away. Our 14-day refund window applies regardless, so your statutory rights are not reduced.